Privacy Policy HOW LONG WE KEEP YOUR PERSONAL INFORMATION
Hairy Socks Co – Privacy and Cookie Policy
This Privacy Policy describes how we, Hairy Socks Co Ltd (company number 15925856), collect and process your personal information when you visit or make a purchase from https://www.hairysocks.com (the “Site”).
1. PERSONAL INFORMATION WE COLLECT
Personal Information means any information about an individual from which that person can be identified.
We may collect and process different kinds of Personal Information about you as follows:
When you visit the Site, we use technologies such as cookies, log files, web beacons, tags and pixels to automatically collect certain information about your device, including information about your web browser, IP address, operating system time zone and location and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, which websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Technical Information.” Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. For more information about cookies, to learn how to stop cookies being installed or how to delete existing cookies, please visit www.allaboutcookies.org.
When you make a purchase or attempt to make a purchase through the Site, create an account, request marketing or give us feedback we collect certain information from you, including your first and last name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.”
Additionally, when you place an order, “Payment Information” refers to the payment method used to process payment for your order and may include credit card numbers, debit card numbers and PayPal information. We do not store or process your card details ourselves, instead they are processed via one of our contracted third-party service providers, for example Apple Pay, PayPal and Shopify Pay.
When we talk about “Personal Information” in this Privacy Policy, we are talking about Technical Information, Order Information and Payment Information.
2. HOW WE USE YOUR PERSONAL INFORMATION
We use the Order and Payment Information that we collect to perform the contract and fulfil any orders placed through the Site. This includes processing payment, arranging for shipping, contacting you if there are any problems with your order and providing you with invoices and/or order confirmations.
We may also use your Order Information to communicate with you, including in relation to changes to our Terms and Conditions, screen orders for potential risk or fraud and, when in line with the consent preferences you have shared with us, provide you with information and tailored offers or send direct marketing relating to our products or services. You have the right at any time to oppose to such processing and to withdraw consent for future communications, please see details below.
We use the Technical Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
3. HOW WE SHARE YOUR PERSONAL INFORMATION
We may share your Personal Information with third parties to help us process your Personal Information. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/.
We may also process or disclose your Personal Information to comply with a legal obligation, applicable laws and regulations, to defend legal claims, respond to a search warrant or other lawful request for information we receive, or to otherwise protect our rights, property or safety. We may also disclose your Personal Information to third parties in the case of a merger or transfer of assets.
4. YOUR RIGHTS
You have the right to request access to the Personal Information we hold about you. You also have the right to request that incorrect or incomplete Personal Information be corrected, updated or deleted.
Where processing of your Personal Information is based on your consent, you have the right at any time to revoke your consent to our processing of your Personal Information.
If you would like to exercise this right, please contact us through the contact information below.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
META - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.
5. Privacy Policy TRANSFER OF PERSONAL INFORMATION OUTSIDE THE EU/EEA
We may transfer your Personal Information outside the EU/EEA, including to Canada and the United States.
6. HOW LONG WE KEEP YOUR PERSONAL INFORMATION
We retain your Personal Information for no longer than is necessary for the purposes for which it was collected. We securely erase your Personal Information from our systems when it is no longer required.
6. CHANGED TO PRIVACY POLICY
We may update this privacy policy from time to time by updating this page in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
8. HOW TO CONTACT US
For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us using the following contact details.
cs-n@live.co.uk